As the monetary authority of Singapore becomes the latest regulator to announce new guidelines for greater accountability, will the changes have the desired result? Continue reading “MAS promotes greater accountability for senior managers”
Same wine in a different bottle or a radical new approach to complaints handling? It all depends on who you talk to. Continue reading “Australia gets new super ombudsman”
As the FCA submits its discussion paper on transforming culture, how can regulators move business culture in the direction it wants?
Big business – especially the financial services – has a big problem: trust. As story after story appears in the press about poor culture, the sector needs to get a grip. The question is how. To answer that question the FCA has released a discussion paper entitled transforming culture. Drawing on input from experts, academics and thought-leaders from around the world, it presents the regulator’s own roadmap for the future. Continue reading “Improving Culture in Financial Services”
As Australia passes the Bank Executive Accountability Regime firms will need to decide how they are going to react. Continue reading “Regime change – Australia guns for greater accountability”
Compliance officers perform a crucial role in any financial company, but what do they do with their days and how is the role changing?
There aren’t many children who tell their parents they want to be compliance officers. Indeed, there are plenty of people within a firm who might look down on them – giving them the slightly derogatory term ‘business prevention department’. However, that’s not quite right. Most would see it as business preservation and in an increasingly fast-moving regulatory environment, their role has become more important than ever. Continue reading “A Day in the Life of a Compliance Officer”